Terms and conditions

In order to secure your place please book your place securely via our website and complete and submit the booking form. 

If you need to cancel we can offer you the opportunity to transfer to an alternative retreat date just the one time or a full refund, less a £25 administration fee provided that you give us at least 21 days notice.

If you cancel less than 21 days from the start of the retreat we can offer you a transfer to an alternative retreat date as a one-off good will gesture or a refund, less a £25 administration fee, if we are able fill your place (you are welcome to give your space to someone in your family or to a friend, please ask them to contact us for a booking form). 

If we cancel a course

If for any reason we are unable to run the retreat we will offer you either a full refund or the option to transfer your booking to another date. We are unable to accept responsibility for any additional expenses (such as travel cancellations).

Gift vouchers

All of our gift vouchers are redeemable against Roz Robinson's Day and Residential Retreats. They cannot be used to for Guest Retreats at Gayles. The vouchers can not be exchanged for a cash alternative and are valid for 12 months from the date of purchase. The gift voucher can be redeemed by another person other than the original recipient prior to any final booking. Both the Residential and Day retreat Gift Voucher includes all meals, activities and refreshments. The Residential Gift Voucher includes shared dormitory accommodation but guests can upgrade their accommodation at the point of booking the retreat, subject to availability.

What are your retreat guidelines?

If for any reason we are unable to run the retreat we will offer you either a full refund or the option to transfer your booking to another date. We are unable to accept responsibility for any additional expenses (such as travel cancellations).

Coming on retreat is an opportunity to nourish and restore yourself as well as to develop self-awareness. To make it possible for us to offer an atmosphere and environment which is conducive to this we ask that you:

– respect the silence in and around Gayles during the retreat
– are mindful of others in your group and respectful of their space and property.
– switch off all electronic devices (mobile phones, iPads, laptops, etc.) for the duration of the retreat.
– avoid making phone calls and sending emails/post during your stay.
– do not use controlled substances (except prescription medications) or alcohol during your stay at Gayles and that if you need to smoke or vape please ask to be shown the allocated area in the grounds.
– abstain from sexual contact whilst on retreat.
– commit yourself fully to your retreat; attend all the activities (unless they are optional) and stay on the premises and immediate fields except when you are being guided out by Roz.